Privacy Policy

UR CUP (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website, our cafés, and our services in India.

We may collect information you provide directly — such as your name, email address, phone number, city, and any message — when you submit a franchise inquiry, contact us, or sign up for updates.

We may also collect limited technical information automatically, such as your device type, browser, and how you interact with our website, to help us improve the experience.

We use your information to respond to your inquiries, process and follow up on franchise interest, improve our website and services, and — where you have consented — to send you updates about UR CUP.

We do not sell your personal information.

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

We may share your information with trusted service providers who help us operate our website and services, and with our franchise development team to respond to inquiries. These parties are required to handle your data securely and only for the purposes we specify.

We may also disclose information where required by law or to protect our rights.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing communications at any time. To exercise these rights, contact us using the details below.

Our website may link to third-party services, such as maps. This policy does not cover those services, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “last updated” date reflecting the most recent changes.